THE BRIARS RESORT & SPA COVID-19 MESSAGE

Thank you for your interest, at this time accommodation and dining are closed due to the challenges associated with COVID-19. We came to this difficult decision as we are unable to advise what service we can offer with the changes in restrictions and protocols, as we move further into the second wave.
As things progress through the winter, we expect to reopen some areas, and have set March 1st as the date we hope to reopen, with a clearer and more stable path in front of us all.
As spring emerges with its rejuvenating energy, we look forward to welcoming guests, staff and local community to The Briars again. Until then we hope everyone stays safe and well.

POLICIES AND PROTOCOLS
These are the current protocols: we continue to adjust our practices and experiences to coincide with Public Health regulations and recommendations for the comfort and safety of our guests and staff. The grounds and gardens to stroll, the trails to walk, all served up with some fresh air and our heritage hospitality, remain a serene and peaceful backdrop for your stay.

COVID-19 POLICIES AND PROCEDURE: The use of masks or face coverings (non-medical masks such as cloth masks) is mandatory in public areas. In the dining area, diners and staff who are in direct contact with diners (within 2 metres) are required to put on a mask, except when seated and eating or drinking.
The Briars has enhanced our COVID-19 health and safety procedures to protect our guests and employees from the risk of COVID-19 and we are screening all guests and employees upon entry. The screening will consist of answering screening questions and taking your temperature. There will be a screener as you come in the main entrance please follow the signage and staff direction. Anyone who does not pass the screening questions or with a temperature of 37.5 C or higher will not be allowed to enter.

COVID-19 CANCELLATION POLICY: Reservation can be cancelled or rescheduled without penalty up to 24 hours before your scheduled arrival. As restrictions change, we continue to expand on services and amenities. The facilities and activities we offer are based on provincial guidelines and may be subject to change 

CHANGES AND ADJUSTMENTS

• Frequent disinfecting of all high touch areas
• Social distancing required of all staff and guests always
• Hand sanitizer stations at high traffic areas
• No housekeeping service during your stay
• Our region has temporarily moved back to Stage 2, with no indoor dining. All food service will be delivery to rooms or take-out. Front Desk has menu copies. Delivery and take-out will be served in take-out containers with plastic cutlery.
• Most Indoor recreational facilities and some outdoor facilities that are prohibited or are not configured to maintain social distancing or proper disinfecting are closed.
• Credit or Debit payment only; no cash transactions
• No shuttle service.

CLEANING AND PREVENTION

• All staff, guests and visitors are required to practice social distancing, hand washing or use of sanitizer, and seek medical attention and self-isolate if experiencing covid-19 symptoms.
• All staff will wear masks.
• Placement of hand sanitizer dispensers in all high traffic areas.
• Frequency of sanitization of high touch spots in public areas with increased regularity
• Social distancing, and hand washing reminder signs will be posted in key areas
• Keys will be sanitized, and debit terminal sanitized between uses.

GUEST EXPERIENCE

• No stayover housekeeping service (i.e. no daily towel refresh, bed making)
• Unnecessary decorative linens, guidebooks, brochures have been removed from rooms.
• Acrylic shields at front desk, and other key guest service areas.
• All guest information will be one time use recyclable paper.
• Disinfecting of frequently touched areas in rooms; door handles, light switches, faucets, taps, coffee machines, thermostats, remotes, soap dispensers, dresser drawers, etc.

FOOD AND BEVERAGE EXPERIENCE

Our kitchen team under Chef Ledlie continue to work hard adapting to the situation and have created a wonderful all-day menu with excellent choices prepared to order. Our region has temporarily moved back to Stage 2, with no indoor dining. All food service will be delivered to rooms or take-out. Front Desk has menu copies. Delivery and take-out will be served in take-out containers with plastic cutlery.

Breakfast  Please have orders at the front desk by 8 pm the night before. Delivery between 8 and 9:30 am daily.
Dinner  Please have orders in by 5 pm. We will be delivering between 5 and 7 pm. We have a selection of beverages available to add to your meal if you wish.
Snacks, Drinks in between Can be arranged for delivery or take-out via the front desk between Noon and 7pm daily. 

• One time use and online menus
• Payment via credit card, debit, or room charge only
All day menu

RECREATION EXPERIENCE

Many of our usual recreation facilities and activities may need to be adapted to our current times. Possibly phased in or even remain closed for the summer season. The tranquility of our heritage property remains, with serene walks in nature and a breath of fresh air always available.
• Recreational equipment available will be sanitized as noted, with self sanitizing options
• Face masks will be worn by all staff
• Reduced capacity and staggered hours may be in place

ACTIVITITIES WE HAVE AVAILABLE

• Non – motorized boating – Kayaks and Canoes for a fall paddle
• Tennis Courts & equipment (self sanitizing station), (tennis balls by purchase)
• Basketball, Lawn Sports, Badminton, Volleyball
• Waterfront chairs and lounges – will be placed for social distancing
• Bikes - self sanitized – supply own bike helmets and locks
• Outdoor Pool open daily 9am-5pm
• Programmed events, Yoga, walks etc.– see program

ACTIVITIES NOT AVAILABLE TILL FURTHER NOTICE

• Indoor Pool, Hot Tub and Change Rooms
• Boat Cruise – The Lady Simcoe is going away for the season
• Some programmed event and activities
• Games room area and Fitness room - limited reserved bookings available

WHAT SHOULD YOU BRING?

• Personal supplies of hand sanitizer or wipes
• Your own face masks and other PPE you are using them
• Personal life jackets
• Personal bike helmets
• Board games (we will not be lending any out as they can not be effectively sanitized.) 

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